Letter outcome – inspections and advertising

If you or someone you know is in immediate danger, call triple zero (000).

If you are experiencing family violence, there are services that can provide support and advice. They will listen to you and help you to explore your options. Find a family violence service in Victoria via Safe+Equal.

For support across Australia, contact 1800 RESPECT (1800 737 732), SMS to 0458 737 732, or visit 1800respect.org.au for webchat & resources.

Emergency accommodation

In Victoria, if you’ve experienced family violence and you need somewhere safe to go, call Safe Steps (1800 015 188, freecall 24 hours) or visit safesteps.org.au for webchat & text message options.

Or call 1800 825 955 (freecall, 24 hours) to speak to a housing support worker in your area.

Using this website safely

This website has a ‘quick exit’ button at the top of every page. If you’re worried that someone will see that you’re on this website, click the button and it will open the weather page. This doesn’t remove the site from your browser history. Someone can still check to see the sites you’ve visited.

Here’s how you can delete your history for each browser:

Letter outcome – inspections and advertising

You have selected:

Start again

Okay, all done!

Your personalised letter

Here is your personalised letter based on the safety needs you have. You can send this to your real estate agency or rental provider.

If you chose to receive your letter by email, a copy has also been sent to you which you can forward to your real estate or rental provider.

How to use your letter

Step 1: Fill in any sections marked with an asterix (*)

Step 2: Send your request to your real estate agency or rental provider. We recommend sending this by email if possible so that you have a record of it.

What if the rental provider or real estate agent refuses or doesn’t comply?

If your rental provider refuses your request, you should speak to a lawyer about your options.

For free legal help with your tenancy and housing related to family violence:

Justice Connect’s Homeless Law can provide legal & social work support to people who are facing homelessness, including renters who are facing family violence.
Tenants Victoria can provide legal help and advice over the phone to renters experiencing family violence.
Victoria Legal Aid can provide legal information or advice to renters over the phone or by webchat.

See our Where to Get Help page for family violence, housing and financial services that might be able to help you.

Provide Feedback