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Home of Your Own

A self help tool for renters affected by family violence

Protecting your privacy

Preventing photos or open house inspections that may risk your safety if your home is being advertised for sale or rental

If your home is being advertised for sale or rental by your rental provider, you have rights that can protect your privacy and safety from someone who is using violence against you. 

Can I prevent photos and videos being taken in my home? 

Your rental provider (or their agent) can enter your property to take photos and videos for advertising if they give you at least 7 days’ notice or if you consent. 

If you (or your children who live with you) are at risk of violence and the photos or videos might identify you, you can object to them. You must object in writing to the rental provider or their agent. You don’t need an intervention order to do this. 

What happens if I object? 

The rental provider can’t take photos or videos that you have objected to. You can ask to see any photos or videos they have taken to make sure they don’t show anything you have objected to. 

If you have asked to see the photos, your rental provider needs to show them to you and get your written consent, before using them to advertise the property.  

Can I prevent open house inspections from happening? 

If you are a protected person under an intervention order, you can require any inspection of the property to be by appointment only and not by open house.

If your rental provider or agent ignores your right to object to these activities, you can apply to VCAT for a restraining order. A restraining order can restrict their entry to your home or prevent photos and videos being publicly used. If you need urgent help to apply for a restraining order, you can call Victoria Legal Aid on 1300 792 387 (8am to 6pm, Mon to Fri). 

You can also report any breaches of these laws to Consumer Affairs Victoria, who may issue an infringement notice to your rental provider or agent.  

Talking to your rental provider 

Home of Your Own can help you to draft a personalised letter or email to your rental provider to protect your safety in relation to photos, videos or open inspections.

Draft your letter, using Home of Your Own. 

A lawyer can help you understand your rights to object to listings, photos or videos. 

See our list of services, for free legal, family violence and housing support. 

This page contains legal information only. View our disclaimer

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